Crisis Support & Emergency Numbers

If you need support right now, the services below are there for you – around the clock or at the times stated. You are not alone.

In case of acute danger to yourself or others, please call the ambulance immediately on 144.

Psychiatric Emergency Service (PSD Vienna)

01 313 30

Immediate psychiatric help – around the clock (24/7) for telephone counselling and acute medical call-outs.

Telefonseelsorge (crisis helpline)

142

Free and anonymous, available every day around the clock.

Crisis Intervention Centre

01 406 95 95

Monday to Friday, 8:00 am – 5:00 pm.

Rat auf Draht

147

Emergency line & chat for children, young people and their carers.

www.rataufdraht.at

Women's Helpline against Violence

0800 222 555

Free and anonymous helpline for women affected by violence.

Men's Info (Männerinfo)

0800 400 777

Free, anonymous and – if needed – interpreted telephone crisis counselling.

SMS police emergency number for deaf people

0800 133 133

Accessible, text-based emergency communication – also via the DEC112 app.

DEC112 app

AMIKE telephone

01 343 0101

Intercultural psychosocial emergency support for people with a migration or refugee background, anonymous and interpreted on request.

Languages: Farsi/Dari, Arabic, Kurdish, English, German, Russian, Turkish and Ukrainian.
Monday to Friday, 10:00 am – 1:00 pm and 2:00 pm – 5:30 pm.

Acute medical emergencies

144

Ambulance service in case of immediate danger to yourself or others.